We turn ideas into unforgettable experiences
What sets us apart? Over two decades of experience in national and international hospitality, a holistic approach to each project and the backing of major international brands like Marriott International and Choice Hotels.
We operate, develop and implement hotel technology in your project
Hotel operation
At Norte 19, we value and care for our human resources at every stage of the hotel project, from the recruitment to the terminations of employment, and we offer the following specialized areas to ensure their well-being and development: recruitment, organizational learning, continuous professional training, communication, labor relations and human resources management. Our platforms provide personalized learning resources to improve internal communication. In revenue management, we personalize rates through the detailed analysis of demand, supply and competition and the RCM model for facility maintenance, dividing tasks into execution and reliability.
We design an annual plan and budget to optimize operations and achieve sustainable goals through monthly monitoring of results and analysis of expenses. In the supply chain, through an alliance with logistics experts, we guarantee high quality products and fair rates. All our sales and marketing strategies are adapted to each hotel and market, using creative and effective campaigns in traditional and digital media. Through these comprehensive approaches, Norte 19 ensures efficient operations and continued growth for our team members and hotel properties.
DEVELOPMENT
To create new hotel projects, Norte 19 follows 5 essential steps:
- Gathering Information
- Analyzing the information
- Design
- Review
- Executive project
After that, to build a hotel and bring unique and welcoming spaces to life, we implement 5 processes:
- Construction management
- Technology information system administration
- Supervising contractors
- Controlling construction finances
- Purchasing and acquisitions
To achieve objectives and ensure a complete and high-quality service, the development team maintains constant communication with all parties involved, from engineers and architects to contractors and owners.
Technology
At Norte 19, we leverage specialized technology to support operations in both the head office and hotels. This enables us to stay up-to-date and continuously improve to meet business and customer needs. Our technology allows us to:
- Maximize revenue
- Handle guest experiences
- Streamline front desk operations
- Coordinate house-keeping tasks
- Operate the administration interface